daniela toro
Jun 8, 2025
“I signed up for a membership at this martial arts studio with good faith, hoping to support what they claim is a “family business rooted in strong values.” What I experienced instead was the exact opposite — a cold, profit-driven operation with no compassion or flexibility, even in the face of documented medical hardship. Due to a very real, very painful medical condition — one that I provided proper documentation for — I requested that my membership be placed on hold, and ultimately canceled when it became clear my health would not allow me to return anytime soon. Despite fulfilling every requirement outlined in their contract, they’ve refused both. Instead, they demanded additional personal information beyond what is required, a transparent attempt to trap me in a contract I cannot physically utilize. Their behavior is not only unprofessional — it’s morally bankrupt. They are not interested in wellness, community, or care. They are interested in money, and they will squeeze it out of you however they can, even if you’re suffering. To add insult to injury, the instruction provided during the active portion of my membership was disappointingly subpar. It consisted mostly of video instruction and unsupervised drills with other inexperienced students. Live instruction and constructive feedback — the things that make martial arts training worthwhile — were minimal at best. They are charging premium prices for what amounts to DIY practice in a rented space. This studio does not practice the values it preaches. They are a business, not a family, and a predatory one at that. If you’re considering signing a contract, don’t. If you value transparency, flexibility, and genuine martial arts education, look elsewhere.”
